Do I have to leave Just Eat or Deliveroo?+
No. Most restaurants keep the apps for new customers and move regulars to their own site, where there is no commission. You decide how much to move and when.
How do customers pay, and where does the money go?+
By card on your site, into your own Stripe or SumUp account, the same way your card machine works. We never touch or hold your takings. Cash on collection is also an option.
How do I get orders in the kitchen?+
Each order prints on your kitchen printer, shows on a tablet if you have one, and is sent to your WhatsApp. You accept it with one tap and the customer gets a ready-time message.
What about delivery?+
You set your delivery postcodes, minimum order and charges. Your own drivers deliver, or you run collection only. We do not supply drivers.
How much does it cost, exactly?+
Starter is £499 setup then £49 a month. Pro is £899 setup then £79 a month. The first 5 restaurants pay £399 setup on either plan. Card processing fees from Stripe or SumUp are separate and go to them, not to us.
Is there VAT on the invoice?+
You are invoiced in GBP by BWJ Tech Ltd, a company registered in Bangladesh, so no UK VAT is added to our invoice. If your restaurant is VAT-registered, your accountant handles it under the usual reverse-charge rules.
Who owns the website and the customer data?+
You do. The domain is registered in your name and your customer list is yours to export at any time. If you leave, you take both with you.
Can I see it working before I pay?+
Yes. Send your menu and we build a demo of your restaurant, not a generic one. You see it on your phone, then decide.